About Our Hotel Management Services

We’re nationwide. We’re regional.
And we’re on site. Not like other hotel management companies.

Talk to us and find out more about our long, successful history of providing hotel management services, tailored to fit your needs.

Our team strives to achieve clear goals on behalf of hotel owners, based on exacting KPIs and an exceptional customer experience. We cater to all types of property, from small boutique hotels to famous franchises, and we deliver consistent excellence to every client, regardless of size, profit or brand.

We spend a lot of time on site at the properties we manage so we can deeply understand the needs of each business. Our company structure keeps us mobile: area managers in the north and south operate small portfolios so they can immediately respond to the needs of clients, thereby avoiding business interruption and ensuring operations remain efficient.

Our management contracts are individual to your property and are very transparent and simple – no hidden surprises or fees!

We understand our owners and their needs as well as all stakeholder priorities and work in partnership with them to do what is right for the business. We have extensive experience and can bring that to bear when advising on key business decisions.

We want to maximize shareholder value for investors and owners alike

Ongoing hotel management services include:

  • Monthly sales review, including analysis of business on books and the next 3 months’ forecast
  • Weekly conference calls to determine pricing policy
  • Senior directors visit each hotel at least once per month
  • Robust financial controls reviewed monthly
  • Open communication between all hotel HODs and our senior management team
  • Systems in place to retain and develop key personnel
  • Individual but creative marketing strategies
  • Working with our supply partners, constantly striving to driving down the cost base

120 YEARS

of Combined Experience in the Hospitality & Leisure Business

25 TOP BRANDS

under Then Hospitality management

99% RETENTION

of Hotel Employees for our Clients