We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
PRIVACY POLICY
This site is owned and operated by Thenhotels LLP. Your privacy is very important to us. We respect the privacy of every individual who visits this Web site or responds to this hotel’s interactive advertisements. To help protect your privacy, we adhere to the following guidelines.
Note: This policy applies only to this Web site only. This site contains links to other sites, some of them are our service providers, for example, our reservations booking engine. We are not responsible for the privacy practices or the content of such Web sites. The following discloses our information gathering activities for this Web site only.
Information Collected and Use of Information
We do not collect “Personal Information” (information that personally identifies our customers or allows us to contact our customers) from individuals unless they provide it to us voluntarily and knowingly. We do not require you to register in order to use the Web site. We use the information you supply for the purpose of providing the services you’ve requested. This Web site will explicitly ask when it needs information that personally identifies our customers or allows it to contact our customers (“Personal Information”). When possible, this Web site will provide our customers with the means to make sure that Personal Information is correct and current.
This Web site may use Personal Information to operate the site, provide services, and to inform our customers of new features, services, and products.
Log Files
Like most standard Web site servers we use log files. This includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.
Cookies
Our customers should also be aware that information and data may be automatically collected through the standard operation of our Internet servers and through the use of “cookies.” “Cookies” are small text files a Web site can use to recognize repeat users, facilitate the user’s ongoing access to and use of the site and allow a site to track usage behavior and compile aggregate data that will allow content improvements and targeted advertising. Cookies are not programs that come onto a system and damage files. Generally, cookies work by assigning a unique number to each customer that has no meaning outside the assigning site. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows a customer to deny or accept the cookie feature; however, you should note that cookies may be necessary to provide customers with certain features (e.g., customized delivery of information) available on this Web site. This Web site may use a database to track users.
Business Transitions
In the event we go through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred. Users will be notified prior to a change of ownership or control of their personal information. If, as a result of the business transition, the users’ personally identifiable information will be used in a manner different from that stated at the time of collection, they will be given choice consistent with our notification of changes section.
This Web site may disclose Personal Information if required to do so by law or in the good-faith belief that such action is necessary to (a) comply with applicable law or with legal process served on us or the site; (b) protect and defend the rights or property of us or this site, and (c) act under exigent circumstances to protect the personal safety of users of our hotel(s), the site, or the public.
Choice/Opt-out
Our users are given the opportunity to ‘opt-out’ of having their information used for purposes not directly related to our site or not mentioned in this Web Site Privacy Policy at the point where we ask for information. In addition, users who no longer wish to receive our email communications may opt-out of receiving these communications by replying to unsubscribe information contained in the email.
Links
This Web site contains links to other sites and service providers. For example, for online reservations, order forms and email marketing. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
Notification of Changes
If we decide to change our privacy policy, we will post those changes to this privacy statement, via a link from the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.
If at any time a customer believes that this Web site has not adhered to these principles, please notify us, and we will use all commercially reasonable efforts to promptly determine and correct the problem.